Generate customer enthusiasm

Seeking customer approval – and winning it

If you exceed your customers' expectations, you can be sure your fan base will grow. Two things are critical for this: knowing what your customers need and understanding how your staff can meet those needs so that your customers become your fans. We can help with both: we have solutions that generate knowledge, and training to help your staff put this knowledge into practice.

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TelefonReport

Let your customers have their say

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Like’n’Tell

Referral marketing via social media

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TelefonZentrale

Never miss a call

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SocialMediaAnalyse

Posts and blogs: find out what the Internet thinks about your company

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SemanticSpace

An accurate picture of your customers' opinions

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Big Data

Conquering the "data flood"

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Data Mining

Discover knowledge, recognize patterns and identify trends

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CrossSelling

Attractive additional offers mean better business

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Präsenztraining

The individual path to your learning objective

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E-Training

Web-based training

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StarRating

Reviews and evaluations of customers