Seeking customer approval – and winning it

  • How to turn customers into fans of your business
  • How to make customer orientation a reality – at every level of your business
  • How to optimize your customer processes
  • How to teach your staff to generate enthusiasm

High levels of customer satisfaction – the best way to retain your customers

  • How to build long-lasting customer relationships
  • How to regularly check the health of your customer relationships
  • How to identify hidden resources and make the most of them

Turn customer potential into profit

  • How to get more from your existing customers
  • How to stimulate further sales and additional business
  • How to increase the frequency of your customer contacts

New customers mean new and greater sales

  • How to tap new sources of sales
  • How to approach potential customers systematically
  • How to earn a bigger slice of the cake
  • How to generate demand with creative campaigns

Keeping track of markets and customers

  • How to discover potential customers
  • How to make informed decisions based on reliable data
  • How to minimize the risks of entering new markets
  • How to identify the wishes and needs of the market

Give your sales curve a new direction

Business is all about customers. They hold the key to increasing sales, raising profits, guaranteeing growth and expanding your market presence – day in, day out.

Give your sales curve a new direction

Business is all about customers. They hold the key to increasing sales, raising profits, guaranteeing growth and expanding your market presence – day in, day out.

Zu den Geschäftsfeldern

LDB Group - Speed up your business.

LDB Data Performance

Get more business intelligence out of your customer data – and gain insights that will lead to greater sales and profits!

LDB Customer Development

Set up intelligent measures to help you maximize customer acquisition through target-group-specific dialog marketing with high response rates.

LDB Customer Loyalty

Understand what your customers are thinking and doing – and discover the conclusions you can draw to benefit your business.

LDB College

Equip your employees with the knowledge that will help them turn customers into enthusiastic fans, for example by optimizing processes that build customer loyalty.

LDB Market Research – LDB Mica Research GmbH's portfolio

To us, market research means identifying trends, getting to the bottom of opinions, and pinpointing the factors that influence customer satisfaction.

news and events

2015-07-22 | Read article | to all news and events

LDB Service2Sales | Generate sales from your service events

 

2015-06-25 | Read article | to all news and events

LDB LoyaltyCheck – Your new tool for customer loyalty