LDB Service2Sales | Generate sales from your service events

2015-07-22 / Every business needs new customers, but don't ever forget that your easiest and most predictable source of new revenue is right under your nose: It comes from the loyal customers who already know your company.

Acquiring new customers is expensive (five to ten times the cost of retaining an existing one), and the average spend of a repeat customer is a whopping 67 percent more than a new one.  So, sure, put some energy into new business development, but make sure your salespeople know that coming up with creative ways to sell more to your current customers is just as important.

Your existing customer base is your best source to identify new sales. LDB Service2Sales taps into that source and identifies which of your service customers are interested in purchasing a new or used car and when. Your salespeople know which customers they need to concentrate on and can maximize your revenue.

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