- Customer management solutions for car dealerships, garages & automotive businesses
Our AI Agent Carla and the CXBox platform ensure that every call, message, and inquiry is captured, processed, and answered — automatically and across all channels, resulting in higher efficiency, more satisfied customers, and a measurable business impact.
24/7 availability. Faster responses. Less workload for your team.
Many companies offer customer management solutions. The providers are often characterized by a special feature. We are the only ones who offer everything in one package.
We have been in the automotive industry for 50 years and our employees specialize in the automotive sector.
More than 500 employees and 3,500,000 calls per year speak for themselves. We offer you the necessary capacities for every need.
Four locations in different German regions offer a high degree of flexibility and ensure the local character that your customers love.
Our cloud-based and automated ticket system ensures that you have access to all information at all times.
Your satisfaction is our top priority. Customer service is in our blood. This applies to both our customers and yours.
For 50 years, the LDB Group has been developing solutions for all sales activities, for communication with customers and supporting companies in the implementation of digital technologies in the automotive industry.
Carla automates customer communication across your essential channels, supports your teams by handling routine inquiries, and ensures that no customer request goes unanswered — day or night.
Whether it’s service appointments, vehicle-related questions, or general inquiries, our AI Agent delivers consistent and reliable communication that enhances the customer experience and keeps your dealership ahead of the curve.
