- Customer management solutions for car dealerships, garages & automotive businesses
For over 50 years, the LDB Group has been offering its customers solutions and products for all sales activities, for communication with their customers and for the implementation of digital technologies in the automotive industry.
With the LDB Group’s digital solutions, car dealerships manage their entire customer communication using practical, holistic and structured tools. They are based on a deep understanding of modern car buyers and car dealers.
The LDB Group is the only provider on the market to deliver solutions for all traditional and digital touchpoints and channels. With in-depth knowledge of the expectations of modern automotive target groups, the LDB Group supports the entire communication chain so that customers are accompanied along the entire automotive customer journey in a target group-specific, cross-system manner and without media discontinuity.
The LDB Group’s technologies, such as the cloud-based omnichannel solution CXBox, guarantee reliable telephone availability, cross-channel working, active evaluation management and digital customer management, among other things.
As a technology leader in the automotive sector, we guarantee our customers market and competitive advantages in the future too. With our solutions, our customers are not only perfectly positioned for the present, but are already equipped for the digital future.
“Many of our customers who use our solutions have received awards for their excellent customer experience in recent years. It makes us proud that our tools and systems can help to increase customer satisfaction and generate new sales in car dealerships. “
Marc Sielemann, Managing Director of the LDB Group
We are a family business and see ourselves as an innovative and successful group of companies. We are one of the pioneers of digitalization in the car trade. Our business policy is characterized by solidity and trust. We see digitalization as a great opportunity to solve social challenges. Our cooperation with our customers and partners is based on mutual respect, trust, respect and fairness. We create an atmosphere of partnership and reliability through the open exchange of information.
The IT genes have been in our family business for 50 years. As a digital pioneer in the automotive industry, we support companies through the digital transformation, take the pressure off employees and generate new revenue.
Some providers specialize in data analysis. Others specialize in lead generation or marketing. We combine all areas on an expandable platform that flexibly adapts to your needs. Today and in the future.
We support our customers personally and around the clock, from booking to everyday use. We listen to our customers’ wishes and find prompt and uncomplicated solutions to their concerns.
Many of our customers who currently use our solutions have received awards in recent years for their excellent customer experience. It makes us proud that we maintain many long-term partnerships and that our customers are satisfied with us.
Together with us, you can overcome current challenges and shape a profitable future. With us, you will win new customers, inspire your existing customers and offer exceptional services to increase customer loyalty and sales.
Mitten in der Stadt und dennoch im Grünen liegt der Hauptsitz der LDB Gruppe. Berlin ist unser digitaler Hotspot. Von hier steuern wir alle Marketingaktivitäten und viele zentrale Bereiche. Produktentwicklung und -management, die Produktion und das Logistikzentrum sind hier angesiedelt. Dazu kümmern sich unsere Mitarbeiter an modernsten Telekommunikations-Arbeitsplätzen über alle Kanäle hinweg, um die Bedürfnisse unserer Kunden. Hier liegt damit auch die Zentrale unseres Kampagnenmanagements.
Hohenzollerndamm 183/184
10713 Berlin
Deutschland
1998 eröffnete der Standort in Templin. Inzwischen arbeiten im ehemaligen Amtsgericht von Templin mehr als 100 Mitarbeiter für unsere Kunden in Nord- und Mitteldeutschland. Das ehemalige Amtsgericht Templin in der Puschkinstraße ist ein markantes, unter Denkmalsschutz stehendes Gebäude in Templin. Die Fertigstellung des Amtsgericht Templin erfolgte 1936 und löste ein älteres Gerichtsgebäude ab. Aufwendige Sanierungsmaßnahmen machten das Gebäude fit für unsere engagierten Mitarbeiter.
Puschkinstraße 8
17268 Templin
Deutschland
»Wer die gleiche Sprache spricht, versteht auch die Kunden richtig.« Rund 50 Mitarbeiter übernehmen am Service-Standort Deggendorf die gesamten Telefondienstleistungen für unsere Kunden aus dem süddeutschen Raum. Zusätzlich übernehmen die Mitarbeiter in Deggendorf die Bereiche Forschung, Kundenbindung, Kundenaktivierung sowie kundeneigene Systeme.
Konstantin-Bader-Straße 6
94469 Deggendorf
Deutschland
Bei der Suche nach modern ausgestatteten Räumlichkeiten mit einer zeitgemäßen technischen Infrastruktur wurden wir in Pforzheim und damit an der Schnittstelle von Baden und Württemberg fündig. Wo früher technische Lösungen für Wohnmobile entwickelt wurden, arbeiten jetzt mehr als 60 Mitarbeiter an modernen Telekommunikations-Arbeitsplätzen.
Blücherstraße 32
75177 Pforzheim
Deutschland
For over 50 years, the LDB Group has been offering its customers solutions and products for all sales activities, for communication with their customers and for the implementation of digital technologies in the automotive industry. LDB supports car dealerships in modernizing their traditional processes in order to take their customer communication to a new level. With the LDB Group’s digital solutions, car dealerships manage their entire customer communication using practical, holistic and structured tools. They are based on a deep understanding of modern car buyers and car dealers. We accompany the automotive trade through the transformation of the industry. As a technology leader in the automotive sector, we guarantee our customers market and competitive advantages in the future. With our solutions, our customers are not only perfectly positioned for the present, but are already equipped for the digital future.
Fill out the form now and send us your contact request. We look forward to hearing from you.
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