- Customer management solutions for car dealerships, garages & automotive businesses
For over 50 years, the LDB Group has been offering its customers solutions and products for all sales activities, for communication with their customers and for the implementation of digital technologies in the automotive industry.
With the LDB Group’s digital solutions, car dealerships manage their entire customer communication using practical, holistic and structured tools. They are based on a deep understanding of modern car buyers and car dealers.
The LDB Group is the only provider on the market to deliver solutions for all traditional and digital touchpoints and channels. With in-depth knowledge of the expectations of modern automotive target groups, the LDB Group supports the entire communication chain so that customers are accompanied along the entire automotive customer journey in a target group-specific, cross-system manner and without media discontinuity.
The LDB Group’s technologies, such as the cloud-based omnichannel solution CXBox, guarantee reliable telephone availability, cross-channel working, active evaluation management and digital customer management, among other things.
As a technology leader in the automotive sector, we guarantee our customers market and competitive advantages in the future too. With our solutions, our customers are not only perfectly positioned for the present, but are already equipped for the digital future.
“Many of our customers who use our solutions have received awards for their excellent customer experience in recent years. It makes us proud that our tools and systems can help to increase customer satisfaction and generate new sales in car dealerships. “
Marc Sielemann, CEO of the LDB Group
We are a family business and see ourselves as an innovative and successful group of companies. We are one of the pioneers of digitalization in the car trade. Our business policy is characterized by solidity and trust. We see digitalization as a great opportunity to solve social challenges. Our cooperation with our customers and partners is based on mutual respect, trust, respect and fairness. We create an atmosphere of partnership and reliability through the open exchange of information.
The IT genes have been in our family business for 50 years. As a digital pioneer in the automotive industry, we support companies through the digital transformation, take the pressure off employees and generate new revenue.
Some providers specialize in data analysis. Others specialize in lead generation or marketing. We combine all areas on an expandable platform that flexibly adapts to your needs. Today and in the future.
We support our customers personally and around the clock, from booking to everyday use. We listen to our customers’ wishes and find prompt and uncomplicated solutions to their concerns.
Many of our customers who currently use our solutions have received awards in recent years for their excellent customer experience. It makes us proud that we maintain many long-term partnerships and that our customers are satisfied with us.
Together with us, you can overcome current challenges and shape a profitable future. With us, you will win new customers, inspire your existing customers and offer exceptional services to increase customer loyalty and sales.
Located right in the city and yet surrounded by greenery, the headquarters of the LDB Group is our digital hub. Berlin is where we manage all marketing activities and many central business functions. This is home to our product development and product management teams, as well as our production and logistics center. In addition, our employees work at state-of-the-art telecommunications workplaces to support our customers across all channels. This is also where our campaign management operations are based.
Kanstraße 63a
10627 Berlin
Germany
The Templin site opened in 1998. Today, our employees work in the former district court of Templin, serving our customers across northern and central Germany. The former Templin district court on Puschkinstraße is a distinctive, listed building with historical significance. Completed in 1936, it replaced an older courthouse. Extensive restoration measures have transformed the building into a modern and welcoming workplace for our dedicated employees.
Puschkinstraße 8
17268 Templin
Germany
For over 50 years, the LDB Group has been offering its customers solutions and products for all sales activities, for communication with their customers and for the implementation of digital technologies in the automotive industry. LDB supports car dealerships in modernizing their traditional processes in order to take their customer communication to a new level. With the LDB Group’s digital solutions, car dealerships manage their entire customer communication using practical, holistic and structured tools. They are based on a deep understanding of modern car buyers and car dealers. We accompany the automotive trade through the transformation of the industry. As a technology leader in the automotive sector, we guarantee our customers market and competitive advantages in the future. With our solutions, our customers are not only perfectly positioned for the present, but are already equipped for the digital future.
Fill out the form now and send us your contact request. We look forward to hearing from you.
